Ryba, a translation of the word fish, brings the power of AI to functions that are focused on customer service and acquisition. Where everyone is fishing for information, Ryba deploys bots to automate and accelerate the velocity of repetitive use cases.
Ryba leverages our AI chat bot platform, which connects companies to their audiences via text, phone, and emails to drive calls-to-action (CTAs). Those CTAs can be anything from providing or confirming information, setting an appointment, providing feedback on a service, or other related repetitive conversational use cases. That data is then made available in the platform or integrated into other systems to accelerate customer service and acquisition.
A bot can be up in a matter of days. For those company leveraging deploying an AI bot for the first time the typical time frame is two to three weeks.
Using a bot to contact your database is not illegal. The Business Compliance phase of onboarding ensures you have met the specific requirements for your industry and use case to leverage AI technology and the use of mobile carrier services to connect with your audiences.
Yes, in fact we insist on it. The more personal you make your bot the more successful your use of AI technology will be.
Ryba bot's can text, leave no ring voice mails, call, and email.
The goal is to get to the CTA within 10 interactions from the bot.
A bot is given prompts and set parameters on how and what to do and say. Your bot will not say anything that is off brand or out of the parameters of what have been provided during the knowledge base phase of deployment.
You can have as many bots as needed to support your use case.
Nobody wants a 'fish out of water'. But yes, you can port your bot - which is essentially the equivalent to porting a phone number.
The platform will capture all of your bot's activity. Depending on your level of service you will have access to chat logs or the full reporting suite.
Reach out to the team at Ryba via email to ask your question(s).
[email protected]
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