GET THE FAQs

Answers to the most often asked questions about RYBA and conversational AI agents.

What is Ryba?

RYBA is an AI-as-a-service platform that equips revenue teams with conversational AI agents to automate customer engagement, streamline lead conversion, and scale personalized communication across multiple channels.

How many companies use Ryba?

Thousands of companies worldwide leverage this innovative AI-as-a-service platform to streamline customer engagement and drive revenue growth.

What is the ROI on implementing Ryba?

The exact ROI on implementing this AI-powered solution can vary significantly based on your industry and the specifics of your implementation; however, many clients report achieving returns ranging from 6X to 30X within the first six months.

What other companies do this?

We’d love to claim that we’re the only ones leveraging AI to drive growth for companies—but the truth is, many companies offer AI. What sets us apart is that we leverage the 'as-a-Service' model to deploy AI Agents cover all channels, expertly managing the repetitive conversations in your marketing, business development, and sales funnels. Plus, we provide award-winning consulting services to ensure you get the results you’re looking for— a complete AI-as-a-Service solution, we don’t just let you sign up and say, “Good luck.”

What is the story behind Ryba?

The name "Ryba" comes from the Slavic word for fish, inspired by an angel investor who, while involved in an AI project for lead generation, remarked that the technology made finding qualified leads "easy, like fishing in a barrel." And so Ryba was formed.

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ABOUT
RYBA.AI

Everything you need to know about RYBA

WHAT IS A AI AGENT

Everything you need to know about AI agents

What makes it an agent and not a bot?

Ryba deploys sophisticated AI Agents rather than simple bots because our technology engages in dynamic, context-aware conversations across multiple channels, ensuring interactions are tailored to your brand and feel truly human—delivering a personal touch and consistency that goes beyond rigid, scripted responses.

What makes it conversational?

Ryba is conversational because its AI Agents use advanced natural language processing and context awareness to mimic real human interactions—adapting dynamically to each conversation and guiding prospects quickly to a call-to-action while maintaining a friendly, personalized, and on-brand tone.

How intelligent is an Agent?

Ryba agents are highly intelligent—powered by advanced natural language processing and machine learning, they can understand complex queries, adapt in real time, and deliver personalized, human-like interactions that drive conversions; however, their effectiveness is directly tied to the quality and depth of the information you provide, ensuring every interaction is tailored and on-brand.

How many things can an Agent do?

Ryba agents are built to be incredibly versatile—they can manage inbound and outbound communications across SMS, email, phone, and social media, automate follow-ups, qualify leads, schedule appointments, and more, with their range of capabilities expanding as you tailor their knowledge base to your specific business needs.

How many channels can an Agent cover?

Ryba agents are built to be omnichannel—they seamlessly cover key communication channels like SMS, email, phone, and social media, ensuring you can engage with your audience wherever they are.

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How does it know what do say?

A Ryba agent knows what to say by drawing on a robust, customizable knowledge base—filled with your brand guidelines, product information, and conversational scripts—and then using advanced natural language processing and machine learning to generate responses that are contextually accurate, on-brand, and tailored to drive engagement.

How does it know what not to say?

A Ryba agent knows what not to say by following strict guidelines and prompts defined in its customizable knowledge base. These prompts instruct the agent on acceptable responses and behaviors, ensuring that, along with real-time monitoring and continuous updates, it avoids off-brand or inappropriate language while maintaining a consistent and compliant tone.

How does it know how to converse?

A Ryba agent knows how to converse by leveraging advanced natural language processing, machine learning, and a comprehensive, customizable knowledge base loaded with your brand’s conversational prompts and guidelines—this combination enables the agent to understand context, generate relevant human-like responses, and adapt to the flow of the conversation in real time.

Can I see what it is saying?

Yes, you can see what your Ryba agent is saying—our platform provides detailed conversation logs and reporting tools so you can review and analyze every interaction to ensure they meet your expectations.

Can it integrate into my other data systems?

Yes, our platform offers robust integration capabilities—using APIs and custom connectors—to seamlessly connect with your existing systems. For more detailed information, please visit our Platform page.

HOW DOES IT WORK

Everything you need to know about how AI agents help you reel in revenue

HOW DO I
SIGN UP

Everything you need to know about
the process

Where do I sign up?

You can sign up directly on our dedicated sign-up page. Just click here to get started.

How much does is cost?

Our pricing is subscription-based with different plans to fit your needs—from our Inbound plan starting at $297 per month (plus setup fees) to more comprehensive options. For detailed pricing information, please visit our Pricing page.

Are there any hidden fees?

There are no hidden fees—our pricing is fully transparent, with a one-time set-up fee, a monthly platform usage fee, and SMS fees based on your volume. For more details, please visit our Pricing page.

What support options are available?

Our platform offers award-winning support services with multiple channels to ensure you always have the help you need. You can reach our dedicated support team by phone, email, and live chat, and we also provide an extensive online help center filled with tutorials, FAQs, and guides to assist you every step of the way.

Can I add-on a feature?

No problem. If you need to add a feature, our platform is built for flexibility—you can work with our support team to add any features you need at the plan you are at. Or you can leverage our open API and integration options to extend your solution. We're here to help tailor the platform to your specific needs.

Can I port a bot?

Nobody wants a 'fish out of water'. But yes, you can port your bot - which is essentially the equivalent to porting a phone number.

When should I expect results?

Results can vary based on your industry and how you implement the platform, but many customers begin testing their custom AI Agent within 24 hours and start seeing measurable improvements in engagement, conversions, and revenue within the first weeks.

Do you help with campaign support?

Yes, our team can help create, build, and manage the campaigns and workflows that run your agents—ensuring you get the best results.

Can I demo an Agent?

Yes, absolutely—you can demo an agent. Simply visit our website and click the "DEMO AN AGENT" button to see our AI-powered solution in action.

What if my questions wasn't here?

If your question isn't listed in our FAQ, please don't hesitate to reach out to our support team directly for personalized assistance or click the 'Say Hello' button in our footer. Just cast your line and we'll respond and answer any of your questions.

QUESTIONS WE GET ASKED

Things you may want to know

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